Dealing with the health care system can be really overwhelming. It’s scary when someone you love is sick. It’s often hard to understand their illness, mental health issue, or disability and how to help them. You might deal with doctors, nurses, pharmacists, and others who do not want to tell you information because they don’t understand your role in your family, or who give information in a way that you don’t understand. This can leave you frustrated, concerned, confused and feeling left out of important conversations. However, there are some health care professionals who truly care and will take the time to address your concerns.